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FAQ

Frequently Asked Questions

Everything you need to know about how DataCloud works, what to expect, and how to get started.
What exactly does DataCloud do?

DataCloud identifies people who are actively searching for services like yours across the web and delivers their verified contact information — name, email, phone, and company — directly to you. We also offer list enrichment to enhance your existing database and website visitor identification to unmask anonymous site traffic.

How is this different from buying a lead list?

Traditional lead lists are static and outdated. DataCloud uses real-time intent data — tracking what people are actively researching, comparing, and evaluating right now — so every contact we deliver is timely, relevant, and in-market for what you offer.

What kind of contact information do I receive?

You receive verified contact details including full name, email address, phone number, company name, and contextual intent data showing what they're actively searching for. No anonymous cookies or probabilistic guesses.

What industries does DataCloud work for?

DataCloud works across virtually any industry — real estate, legal, B2B services, home services, healthcare, financial services, SaaS, and more. If your customers search for solutions online, we can find them.

How is the data delivered?

Your leads are delivered in clean, structured spreadsheets on your preferred schedule — daily, weekly, or on a custom cadence. Files are formatted and ready to import directly into Meta, Google Ads, your CRM, your email platform, or any other tool your team uses.

Is this compliant with data privacy regulations?

DataCloud takes data privacy seriously. Our data sourcing and delivery practices are designed to align with applicable regulations. We recommend consulting your legal team regarding how you integrate lead data into your specific marketing and outreach workflows.

How do I get started with DataCloud?

Getting started is simple. Book a call with our team, tell us about your business and ideal customers, and we handle the rest — from configuring your intent filters to delivering your first batch of leads.

Do I get a dedicated account manager?

Yes. Every DataCloud client is paired with a dedicated account manager who helps with onboarding, optimizes your targeting over time, and ensures you're getting maximum value from your data.

What are your support hours and channels?

Our support team is available via email and scheduled calls during business hours. Your dedicated account manager is your primary point of contact, and most inquiries are resolved within one business day.

What plans does DataCloud offer?

We offer tiered plans based on your lead volume, delivery frequency, and feature needs. Whether you're a solo operator or a scaling enterprise, there's a plan built for how you sell.

Is there a contract or commitment?

We offer both month-to-month and annual plans. Annual commitments come with preferred pricing, but we don't lock you into anything you can't walk away from — the data speaks for itself.

Do you offer a free trial or sample?

We offer a sample buyer report so you can see what in-market leads look like in your specific industry before committing. Book a call and we'll put one together for you.

What payment methods do you accept?

We accept all major credit cards and can accommodate invoicing and ACH for annual plans or enterprise accounts.

What happens if I need to cancel?

You can cancel anytime by contacting your account manager. If you're on a month-to-month plan, your access continues through the end of your current billing cycle. No hidden fees, no hassle.

Have more questions?
Schedule a Demo today!
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